Do I need a property registration number (AMA)?

Yes, and we handle the registration process and make sure the number is displayed correctly on every platform.

What happens to bookings I have already accepted?

They are moved to our calendar and honoured as normal, with no disruption for the guests.

We record it, document it and claim compensation through the relevant platform on your behalf.

Every month, with a detailed report of income, expenses and bookings.

With simple written notice, under the terms of our agreement, with no clauses that tie you in.

Services

The guest experience is designed before arrival and continues after departure, because reviews are your property’s commercial capital.

What's included

Pre-arrival communication
Guests arrive informed, with the right expectations.
Welcome & local tips
Recommendations for dining, getting around and experiences in the area.
Follow up after departure
We say thank you, ask for a review and keep the relationship alive.
Review management
We reply professionally to every review, positive or negative.
High rating strategy
Every detail of the stay works towards five stars.

How it works

A warm welcome, clear instructions and answers before the guest even arrives.

Discreet support with whatever is needed.

Follow up and review management.

“Five star reviews are not requested. They are built.”

Frequently asked questions

How does a property’s rating improve?

Through consistency: fast communication, spotless cleaning and the right expectations for every booking.

Do you reply to reviews?

Yes, to all of them, because future guests read the replies.

What if something goes wrong during a stay?

We are the first to know and we fix it straight away, before it becomes a negative review.